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How We Work

A Proven Process for Exceptional Results

Our 5-phase process is built for transparency, predictability, and quality. You'll know exactly what's happening, when it's happening, and what you're getting at every stage of your project.

Discovery
Design
Agile
QA
Launch,
01
Week 1–2

Discovery & Consultation

We understand before we build

We sit with your team, map how the work happens today, and agree what success looks like.

What Happens

  • Stakeholder interviews & process mapping workshops
  • Current system audit and integration discovery
  • Business goals and KPI definition
  • Technical feasibility and risk assessment
  • Competitive landscape and benchmarking review

You Receive

  • Detailed requirements document (SRS)
  • Process flow diagrams
  • Project scope & milestone plan
  • Technology recommendation report
  • Effort & cost estimate
02
Week 2–4

Design & Architecture

Blueprint before a single line of code

You approve how the system looks and behaves before development starts, when changes are still cheap.

What Happens

  • UI/UX wireframing and high-fidelity mockups
  • System architecture design (database, APIs, services)
  • Security & compliance architecture review
  • Integration design for third-party systems
  • Design review sessions with your team

You Receive

  • Complete UI/UX prototype (Figma or similar)
  • System architecture diagram
  • Database schema design
  • API contract specifications
  • Approved design for development handoff
03
Week 4–16+ (project-dependent)

Agile Development

Built in sprints, reviewed every two weeks

Two-week sprints, each ending in software you can open and use. No black-box development.

What Happens

  • Sprint planning with prioritized feature backlog
  • Daily development with internal code reviews
  • Bi-weekly sprint demos for your team
  • Continuous integration & automated testing
  • Iterative feedback and adjustments

You Receive

  • Working software every 2 weeks
  • Sprint progress reports
  • Access to staging environment
  • Changelog documentation
  • Technical documentation updated live
04
Final 2 weeks of each sprint

QA & User Acceptance Testing

Nothing ships until it holds up

Testing runs through every sprint, not just at the end — automated, manual, performance and security.

What Happens

  • Automated unit, integration & end-to-end tests
  • Manual exploratory testing by QA engineers
  • Performance & load testing under real conditions
  • Security vulnerability scanning
  • User Acceptance Testing (UAT) with your team

You Receive

  • Test coverage report
  • Bug resolution log
  • Performance benchmark results
  • Security audit summary
  • UAT sign-off certificate
05
Ongoing

Launch, Training & Support

Launch, then ongoing support under SLA

We deploy with zero downtime, train your team, and stay on to monitor and improve the system.

What Happens

  • Staged production deployment (zero downtime)
  • Data migration from legacy systems
  • Staff training sessions & documentation
  • Hypercare support for first 30 days post-launch
  • Ongoing monitoring, updates & feature releases

You Receive

  • Live production system
  • User training materials & video guides
  • System administration handbook
  • 24/7 monitoring & alerting setup
  • Monthly maintenance & SLA agreement

Engineering Standards We Live By

These aren't buzzwords — they're the specific practices we apply on every project.

Agile / Scrum

2-week sprints, daily standups

CI/CD Pipelines

Automated build, test, deploy

Test-Driven Dev

Tests written before code

Security-First

OWASP standards throughout

Code Reviews

Senior engineer every PR

Full Documentation

Technical + user docs

Frequently Asked Questions

Everything you need to know about working with ShiduTek

Ready to Start the Discovery Phase?

Our first consultation is free. Let's spend an hour understanding your business and show you what's possible.